Our
Story

Our goal is simple: better service for less money. We're making practice management affordable, AI-powered, and privacy-first for every healthcare professional.

How We Started

When AI tools became widely available, most companies saw an opportunity to cut costs. They laid off support staff, reduced features, and increased profit margins. At the same time, we saw something different: a chance to give healthcare professionals more tools and take away the boring work.

"We wanted AI assistance but got fired support staff instead."

A few months ago, our co-founder called us. He was fed up with the whole healthcare software industry— not just the pricing, but the thinking behind it. While healthcare professionals expected better tools and smarter apps, companies were focused on squeezing more profit and cutting customer support.

That's when we decided to build something different. Since then, we've been working on Practice-Vault: software that gives you the best price for your money and AI features that actually simplify your life.

Healthcare professionals change lives, but they're drowning in paperwork. Practice management software should help, not burden you with complexity and high costs.

Why AI

Healthcare professionals spend 30-40% of their time on administrative work instead of patient care. That's not just inefficient - it's burning you out and limiting the lives you can impact.

We built AI automation from day one to handle the paperwork, billing codes, and documentation that drain your time and energy.

AI

This isn't AI slapped on top - it's AI built into the foundation.

AI & Privacy

When we talk about AI, privacy always comes to mind—especially after recent stories across the media. We value your privacy and your patients' privacy. Here's how we strike that balance:

Your data stays yours

We never train AI models on your patient data. Ever.

Enterprise cloud with HIPAA compliance

Your data is stored in an enterprise cloud provider that meets HIPAA and HITRUST standards.

Encrypted at rest & in transit

All AI-generated content is encrypted end-to-end.

Clearly marked AI features

Every AI feature is labeled so you know when you are using it. Full transparency.

What Our AI Does

Session Notes

Generate SOAP, DAP, or narrative notes from session highlights. You review and approve - AI does not decide.

Billing Automation

Suggest CPT codes based on session type and duration. Reduce claim rejections.

Smart Scheduling

Learn your availability patterns and suggest optimal appointment times.

Patient Insights

Surface trends in progress notes (frequency of themes, mood patterns). You interpret - AI just organizes.

Our Values

Privacy First

Your patients data is sacred. HIPAA and HITRUST - we go beyond compliance to build trust.

Transparent Pricing

Simple, straightforward pricing. Our early clients get full access at no cost as a thank you for being part of our journey.

AI for Good

AI should help healthcare professionals, not replace them. We automate paperwork so you can focus on people.

Customer-Centric

Every feature, every decision starts with: "Does this help healthcare professionals?" If not, we do not build it.

AI Roadmap

We're constantly improving our AI capabilities based on healthcare professional feedback:

Multi-language support (starting with Spanish)
Voice-to-text session summaries
Automated treatment plan suggestions
Insurance verification & pre-authorization
Outcome measurement tracking & visualization

Our Commitment to Transparency

We document every AI feature, how it works, what data it uses, and how we protect privacy. Questions? Ask anytime. We believe trust requires transparency.

Email: hello@practice-vault.com
Support: support@practice-vault.com
Address: Remote-first team, based in San Francisco, CA