Front Office SMS Consent

SMS consent integration in the online booking process

SMS Consent/Front Office
Back Office →
Client management interface
← Overview
SMS consent documentation

Front Office Implementation

The Front Office system provides SMS consent management during the online booking process, ensuring patients can opt-in to receive appointment reminders and important healthcare communications.

Integrated into booking workflow
Clear consent language
Easy opt-in/opt-out options
Immediate confirmation
Secure data handling

Consent Collection During Booking

Initial State - No Text Permission

Front Office SMS Consent - Initial State

Front Office - No Text Permission
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Shows the booking interface when text permission has not been granted yet

After Consent - Text Permission Granted

Front Office SMS Consent - Permission Granted

Front Office - Text Permission Given
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Shows the booking interface after patient has granted text message permission

All Notification Permissions - Dropdown View

Front Office SMS Consent - All Permissions

Front Office - All Permissions Dropdown
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Shows all available notification permissions with dropdown list open